So you’ve made the investment in better hearing with Widex’s Moment or Moment Sheer hearing aids! You’re enjoying clearer sound, but you also know that hearing success is an ongoing journey. The next question is: Can your follow-up care be managed from the comfort of your own home?
For many, traveling to a clinic can be difficult due to distance, health concerns, weather, or scheduling. Fortunately, Widex’s Remote Care technology offers a way to connect with your hearing care provider virtually.
Let’s walk through how Widex Remote Care works, what you’ll need, and what to expect during your telehealth appointments. Let’s start first with if your Widex hearing aid will work with the remote link.
The Widex Moment and Moment Sheer RIC and BTE hearing aids are compatible with remote programming through the Widex Remote Link system. However, it’s important to note that Widex’s newest hearing aid, the Allure, does not support telehealth. If you own the Allure model, remote adjustments will not be available and you’ll need to visit a provider in person. If this isn’t possible for you, you may want to rethink purchasing the Allure model.
To participate in remote hearing care sessions with your Widex Moment or Moment Sheer BTE or RIC devices, you’ll need the following:
If you didn’t receive a Remote Link when you purchased your hearing aids, you can buy one separately. Be sure to confirm that your chosen provider offers Widex Remote Care services, as not all clinics do.
If you are able to visit a hearing clinic (such as those affiliated with Hears Hearing & Hearables), your provider can help you:
If visiting a clinic isn’t feasible, remote setup is possible:
Note: The Remote Link device includes a neck loop and does not need to be paired with your smartphone it connects through its own unique system. It pairs to the app!
Before your scheduled appointment:
Once connected, your hearing care provider will be able to:
After adjustments are complete, your provider will end the session to ensure all changes are saved properly.
With Widex Remote Care, you can continue to receive professional hearing support wherever you are. Whether you live far from a clinic, face mobility challenges, or simply prefer the convenience of virtual visits, this system is a game-changer.
At Hears Hearing & Hearables, we have licensed providers who are ready to work with you, whether you’re in Minnesota or the Midwest, Louisiana or the South, New York, New Jersey, or in the East, West, or California. We’re here to help you hear your best, wherever you are.
With WIDEX REMOTE CARE™ and the Widex Telecare Remote Link, you get hearing support on the spot.
Small hearing aid that fills the ear canal opening. For minimal to moderately severe hearing loss.
In-the-ear (ITE) hearing aids are small like an eartip and sit in the outer portion of the ear canal. Depending on the size of the ear canal, the ITE hearing aid is relatively discreet. *Please note that these prices are for the hearing aids ONLY and does not include the cost of service. You can read more about our service packages HERE
The case sits behind the ear with a hook over the top of the ear. For all types of hearing loss from mild to moderately severe and up to profound. Hearing aids behind the ear are the perfect choice if you want extra power in a stylish design.
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