**The SoundConnect only works with Widex Moment & SmartRIC hearing aids**

The Exciting New Widex SoundConnect Dongle

How the Widex Dongle Works:

Widex SoundConnect, a USB dongle, plugs into your computer, streaming audio directly to your Widex hearing aids. Acting as a bridge between your digital world and your hearing aids, allowing for sound delivery from your computer to your ears.

SoundConnect Benefits:

Seamless Experience: Enjoy crystal-clear sound in conference calls or while watching blockbusters, making your digital interactions immersive and enjoyable.
Effortless Usability: Simply insert SoundConnect into your computer’s USB port for a plug-and-play experience—no complications, just simplicity.
Personalized for You:  Fine-tune your sound settings with the Widex Moment and Magnify apps, tailoring your online activities to sound exactly how you want them.

Getting Started:

1. Insert the SoundConnect dongle into your computer’s USB port.
2. Restart your hearing aids to initiate pairing.
3. Hold down the SoundConnect button until you see a blue light flash.
4. Ensure the hearing aids and SoundConnect are within 1.5 meters.
5. A solid green light signals you’re all set.

Compatibility:

• Widex Moment sRIC & mRIC rechargeable hearing aids
• Widex Moment sRIC & mRIC 312 hearing aids
• Widex Moment SmartRIC hearing aids
• Widex Moment BTE Hearing aids

**Will not work with Widex Moment 10 hearing aids or Moment Custom hearing aids**

Troubleshooting Notes:

The SoundConnect Dongle sometimes connects seamlessly, and sometimes poses some issues. You can always call the Widex consumer line at 844-497-8844 or use some of these troubleshooting steps.

• If your computer only as a USB-C port, you will need a USB-A to USB-C converter.
• If you are having issues with your hearing aids pairing to the dongle, turn the Bluetooth off on your phone then try pairing again to the dongle again.
  • When you are done using the dongle, you can switch your Bluetooth back on and use your smartphone like normal.

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