Buying products online used to be intimidating, especially when it came to important purchases like hearing aids. Years ago, the technology to support online buyers simply wasn’t available, and people were left to figure things out on their own. However, times have changed, especially since the COVID-19 pandemic in 2020. Providers across various healthcare fields like doctors, nurses, psychologists, occupational therapists, speech therapists, audiologists, and more have adapted and learned how to use video calling to assist their patients. Video calls have become easier than ever to access and are now HIPAA-compliant. Making virtual healthcare a safe and convenient option for prescription hearing aids purchase online.
Shipping goods directly to customers has been happening for decades, long before Amazon made it the norm. If you can buy shoes and even pants online now, then buying hearing aids, is no exception. Buying hearing aids online is easier than ever, and with the right provider, you can also get the support you need.
When purchasing a prescription hearing aid online, the most important factor is ensuring that service and follow-up care will be available when needed.
If a company offers service for free, it may only be a one-time appointment, with little interest in long-term support. At Hears Hearing & Hearables, we believe in fair pricing for service. Therefore ensuring that you can always come back for help when needed.
Once you purchase a hearing aid online, you aren’t necessarily stuck with getting support from that same company. However, transferring your service to another online provider can add some complications. In our clinic, we frequently see people who purchased their hearing aids elsewhere, and we can easily offer them service in person. Online, the process is a bit different. If you need adjustments or programming and we weren’t involved in the initial fitting, we would need to receive the hearing aids first to connect them to our system. While this isn’t a difficult process, it does mean you’ll be without your hearing aids for about a week while they’re being shipped back and forth. This is one reason we often recommend having a backup pair of hearing aids. Having an extra set ensures you won’t be without hearing while your primary devices are being serviced.
Purchasing prescription hearing aids online is now safer than ever, but it’s still important to be mindful of conflicts of interest the business may have. Some businesses claim to offer many brands but ultimately push customers toward a specific one. This is a classic bait-and-switch tactic. Transparency is key. If a company openly states that they sell only one brand, that’s not necessarily a conflict. Be aware that misleading marketing is a red flag. Reading reviews might give you an insight into if people are getting the same device or are reporting on multiple brands.
Many customers worry about scams and their rights when purchasing online, and it’s great to see people becoming more informed. When considering an online purchase, make sure the company clearly outlines the services it provides. Every state has different trial periods for prescription hearing aids; for example, in Minnesota, the trial period is 45 days.
Providers within those states will be familiar with the regulations. Additionally, some hearing aids are more telehealth-friendly than others. Many prescription hearing aids now come with apps that allow for remote adjustments. Making it easier and safer to receive ongoing support no matter where you are. This advancement in technology has made buying hearing aids online from a trusted source more practical than ever!
If you can meet your provider, virtually or in person, you’re on the right track. However, purchasing from a large conglomerate like Hear.com may mean never working with the same provider twice. If you’re considering an online hearing aid purchase, it’s worth checking if a smaller business can match the price while also offering more personalized care. At Hears Hearing & Hearables, we understand that making money is necessary to keep our business running, but our primary goal is to help you find the best solution, whether that’s a prescription hearing aid or another device that meets your needs.
The online marketplace for prescription hearing aids is diverse, and not all companies operate the same way. Having too many options can sometimes be overwhelming, but it’s essential to buy from a company that allows for exchanges if you’re not satisfied with your choice.We won’t disappear on you, and if you don’t like your prescription hearing aid, we’ll help you find one that works better.
Many people come to us with questions: Where do I start? Who can I trust? How do I know this isn’t a scam? What if I don’t like my hearing aids? How do I get help when I need it? Our answer is simple: we are here for you, and we won’t let you down. Our email service is free. We offer 10-minute service calls. Our providers charge for their time and rightly so.
Purchasing prescription hearing aids online from us is safe. We have providers in different states and are always looking for new partners to join our movement in making prescription hearing aids more affordable, accessible, and transparent. If you’re looking for hearing aids online, make sure you choose a provider that values service, honesty, and ongoing support. We are here to help every step of the way. Hears Hearing & Hearables is an online clinic. If you know of a provider who would like to be part of a bigger movement, we would love to meet them.
Thank you for reading and considering working with us to help you!
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