Revolutionizing Audiology: A Personalized Approach to Hearing Aid Selection

demo Service for hearing aid choice find the best prescription hearing aids

Experience the Difference: Test-Drive Hearing Aids with Our Personalized Demo Process

For nearly three decades, I’ve been practicing as an audiologist, focusing on helping people with their ear and hearing needs. While I’ve experienced various work environments, the most fulfilling for me has been in private practice. It allows me to serve people in a way that feels natural. Focusing on their individual needs rather than treating hearing healthcare as merely a sales job.

Unfortunately, the audiology field does include a sales component as audiologists can’t cure hearing loss (unless it is wax removal). Therefore, it must involve providing products like hearing aids. My approach to this has been to separate the service aspect from the product sales. Aiming to assist clients in finding the best prescription hearing aids, for them, rather than merely selling them a product, because there is no one “best” product.

My Path to Private Practice

The journey to my current private practice began after I left a Ph.D. program and started working with ENT doctors. In that setting, the prevailing approach was to sell hearing aids by randomly selecting what we thought people might like. Then giving them a 45-day trial period, and finally trying something different if they weren’t satisfied.

This protocol was problematic for me, as it felt too much like a blind sales pitch.  These pitches included using key phrases for sales that were given to us by the manufacturer. This led to a high rate of returns, or what I considered exchanges, which was frowned upon by the ENT doctors I worked with. After facing criticism for the financial impact of these returns, I essentially moved into private practice. In my private practice I was free to implement a different method. 

Keep in mind, even if the customer didn’t return the hearing aids, they still might have ended up in a drawer as it wasn’t really their sound. I apologize to all the patients I saw back in the day selling in this way. I wish I would have moved on quicker. 

There is No Such Thing as “Best Prescription Hearing Aids” & Why the Demo Process Works

In my current practice, I’ve adopted a more customer-centric approach. This approach allows clients to try different hearing aids to compare their benefits before committing to a purchase. My demo process has been incredibly well-received by my patients, who appreciate the ability to test and evaluate various options.

Recently, a customer who came to our clinic seeking repair parts for his existing hearing aid experienced this process firsthand. After trying a demo hearing aid for a week, he was pleasantly surprised at the noticeable differences between various models. He had previously assumed all hearing aids were alike, but this experience showed him that not only were they different, but some were significantly better suited to his needs.

Customers often struggle to make informed choices about hearing aids, given the overwhelming amount of marketing in the industry. Many are drawn to specific brands or models based on what they’ve seen in commercials or online videos, rather than on actual experience. Best prescription hearing aids” do not exist, and this is where our demo process plays a crucial role—it provides a tangible way for clients to assess the functionality and features of different hearing aids. Helping them make more informed decisions. We also offer guidance on what might work best for each individual. Considering factors like artificial intelligence (AI), voice processing, waterproofing, and other advanced technologies.

We Care About Our Patient’s Experience

Our private practice in Hopkins has gained a strong reputation, attracting referrals from other physicians and clients due to our unique demo process. We aim to create a comfortable environment where clients can try one or multiple hearing aids. With each pair set up similarly to ensure consistent comparisons. Beyond simply fitting hearing aids, this also allows clients to test additional features like phone connectivity, streaming, and music quality. Providing a comprehensive experience.

To maintain our service quality, we do charge a fee for each demo. Ensuring we can continue to offer personalized assistance and support.

Overall, my approach to audiology has always been about meeting the individual needs of my clients, offering them choices, and helping them find the best solutions for their hearing health. I believe in a customer-first philosophy and strive to make the process as transparent and user-friendly as possible. While sales are a part of the business, my focus remains on providing valuable service and helping clients make informed decisions about their hearing needs.

I am hopeful that the industry will change, become more transparent in sales and service

Thank you for reading! 

Signia Pure Charge&Go BCT IX hearing aids provide seamless Bluetooth Classic connectivity, superior sound processing, and all-day battery life. Designed for comfort and performance, these small, rechargeable RIC hearing aids offer hands-free calls, music streaming, and advanced speech clarity. Key features include:

Starting at
$1,750.00

ReSound Vivia RIE hearing aids offer cutting-edge AI-powered technology to enhance speech clarity and reduce background noise. Designed for all-day comfort, these rechargeable hearing aids provide seamless connectivity and superior sound processing. Key features include:

  • Intelligent Focus: Deep Neural Network (DNN) processing for advanced speech enhancement.
  • Rechargeable Convenience: Up to 30 hours of use per charge, even with streaming.
  • Future-Ready Connectivity: Bluetooth LE Audio, Auracast™ support, and Smart 3D app compatibility.
Starting at
$2,000.00
Phonak Audeo Infinio hearing aids and Audéo Sphere™ Infinio hearing aids offer state-of-the-art sound clarity and noise reduction. Therefore enabling better speech comprehension even in noisy environments. Featuring the new ERA chip, these devices deliver enhanced connectivity and comfort. With 22 million sound samples and a dedicated AI chip, the Sphere Infinio is designed for an unprecedented sound experience.
Contact For Pricing
Widex SmartRIC Hearing Aids enhance your natural engagement with the world by providing better directionality, reducing wind and touch noise, and extending battery life. Elevate your daily experience with quick charging, portability, and transparent status updates, ensuring you stay connected to a world of natural sound.
  1. Long-lasting Performance
  2. Cordless Convenience
  3. Charging Status at a Glance: LED light indicators provide a clear and immediate understanding of your charging status.
Starting at
$1,500.00
Sale

The new Signia Silk Charge & Go IX is a small, rechargeable, completely-in-the-canal (CIC) hearing aid for everyday use.

The new Signia Silk Charge & Go iX are special indeed. These rechargeable tiny hearing aids are the first completely in-the-canal tiny hearing aid that is waterproof with an iP rating of 68.  They are rechargeable, come with nice dome sleeves.  You can also get a custom mold.   This is a great choice for something easy to use and for those of you who want to hide that you have a hearing loss.  
Starting at
$1,300.00

Vivante - Unitron Moxi Hearing Aids

  • The hearing aids feature a lithium-ion rechargeable battery, onboard push-button controls, Bluetooth connectivity with Android- and Apple-compatible devices, and an IP68 rating, the “gold standard” for hearing aid protection from moisture and debris. We offer the Vivante in 3 technology levels (9, 7, 5).
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