Online Help & Support

Professional guidance and support for you. This is a paid service we offer online customers. Click your requested service to begin. Please note, some services are state specific.

Select Your Online Service

You can select your support service below.  For more information on support policies and rules, view how it works here. 

State Specific Support

There are many laws regarding license and requirements for Audiology in each specific state. Our ever growing network of Audiologists strive to cover every state in the US. Select your state to see if there are state specific support services for your state. 

How To:

Technical Requirements

Help sessions take place directly in your browser, so there’s no need to download any additional software or plugins.

  1. Audio/Video
    While video is not mandatory for sessions, it can significantly enhance the experience by allowing you to get to know your professional on a more personal level. We strongly recommend:

    – Using a good webcam and microphone setup.

    – Taking sessions in quiet, clean locations to minimize distractions.

  2. Browser Permissions
    Before starting a session, you will be prompted to enable browser access to your camera and microphone. If you cannot enable these devices, you may not be able to request sessions.

Getting Started:

  1. Click the start now: If you have an account Log in to your account on our website.
  2. Select a Topic: Choose the topic for which you need help.
  3. Pick Your Session Type: Decide between an instant session or scheduling one for later.
  4. Enable Permissions: Ensure your browser has access to your camera and microphone.
  5. Connect and Collaborate: Start your session and work together with your expert to tackle your problem.

We’re excited to provide you with this innovative way to receive expert help. Thank you for choosing our platform for your professional needs!