Hears Hearing & Hearables Phone Number: Why Not?

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Phone Number, Dear Valued Customers,

We are so grateful for your continued trust in us and the care of your hearing health. Recently, we removed our phone number available for direct calls. While we truly enjoyed speaking with many of you, we quickly became overwhelmed with the volume of calls. This made it difficult for us to focus on our top priority, taking care of our patients in the best way possible.

To serve you more efficiently, we have developed a reliable and effective system for communication via email. This allows us to respond thoughtfully and thoroughly without interrupting patient care. If at any time you feel a phone conversation would be more helpful, please let us know. Together, we can determine if that is the best option.

For those situations, we offer Telephone Appointments at $50 for 15 minutes. This fee helps us honor our team’s time and expertise while continuing to provide you with exceptional care.

We kindly ask that you refrain from calling unless we reach out to you first. You are always welcome to schedule an appointment for personalized, one-on-one attention. By following this process, we can maintain a calm and respectful environment for both our customers and our employees, a value we hold close to our hearts.

Thank you for understanding and supporting our efforts to create a healthy and sustainable workplace. We know your time is valuable, and we deeply appreciate your respect for ours as well.

With gratitude,

The Hears Hearing & Hearable Team

If you are having technical difficulties with a product, here are the main phone numbers for the most common manufacturers:

Manufacturer

Customer Service Phone Number

Widex

1-844-497-8844

Signia

1-800-350-6093

Starkey

1-800-721-3573

Phonak

1-800-679-4871

Unitron

1-800-265-8255

Rexton

You may try and call Signia

Oticon

1-855-400-9766

If you have already contacted the manufacturer and still need assistance, please email us (info@HearsHearingandHearables.com) with a description of the problem and any steps that have already been taken. This will help us better understand the issue and determine the best way to move forward.

We thank you ahead of time for your trust, kindness, and respect for our time and energies.  

Cheers!  Kim 

September 26, 2025

 

At Hears Hearing & Hearables, we offer a convenient 10-minute Telehealth service to help you troubleshoot any issues you may be experiencing with your hearing aid.

Through a video call, we can assess the problem quickly—often resolving it on the spot. If it requires more time or further action, we’ll guide you with a personalized plan beyond the initial consultation.  IF you don't feel comfortable with a video call we can also offer a 10-minute phone call.

Video call is preferred some we can see what you are talking about.

We value transparency, so please don’t hesitate to ask about any associated repair costs. Thank you for respecting the time of our professionals, who charge at their discretion to ensure the highest quality care. Visuals often help us diagnose issues more accurately—after all, pictures speak a thousand words!
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