I would strongly encourage anyone to work with Kim and her staff. They are prompt, reliable, and willing to do what it takes to make you happy. In an industry that is rife with businesses that don't care, Kim takes caring over the top.
Fabulous service! I was up a creek having left my charger on a plane. Kim was so helpful and got the new charger in the mail immediately. She was delightful! I hope I don't have to patronize them again any time soon ;-), but if I do it will be a pleasure to work with them again.
After visiting four audiologists in a neighboring state and experimenting with different hearing aids over the past decade, I was never satisfied with the clarity of my hearing—from loud background noises to muffled voices. While I was prepared to accept that my hearing was the best that it would ever be, I decided to make one last-ditch effort to try to correct my hearing loss. By happenstance I learned that Kim Fishman has an outstanding reputation. After working with her, I can attest to the fact that she is a perfectionist. She is not satisfied until her clients reach their peak hearing potential. She patiently walked me through a new set of hearing aids and other accessory options to hear better in noise and she always encouraged me to reach out for more assistance. My wife and I are full of gratitude for Kim’s kindness, patience, and exemplary assistance. My “quality of life” has greatly improved. I should close by noting that I learned from Kim that there are numerous solutions for people who continue to feel that they cannot hear well with their current hearing aid. I strongly encourage those individuals to contact Kim. She is a treasure.
When I first contacted them the item was not in stock but Malia said she would call me when the bluetooth streamer was available. Malia called the next week and they sent it out in 3 days what great service, thank you. Frank